Privacy Policy

Silverfly Games Privacy Policy

How we handle information for our website, our games, and related services.

Last updated: May 11, 2026

Silverfly Games ("we", "us", or "our") values your privacy. This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices you may have when using our website, our games, and related services.

1. Scope

This Privacy Policy applies to the Silverfly Games website, our games, community and support channels, and services that connect to or support our games.

2. Information We May Collect

Depending on how you use our services, we may collect the following types of information:

  • Account and profile information, such as an email address, account identifier, authentication details, or in-game display name.
  • Game-related information, such as save data, progression, gameplay activity, inventory data, settings, and cloud-save content.
  • Technical and device information, such as device type, operating system, browser type, app version, language, approximate region, IP address, device identifiers, crash logs, error reports, and diagnostic data.
  • Advertising and consent information, such as whether ads are available to you, ad-related settings, and your consent or privacy choices where required by law.
  • Support and communication information, such as messages you send to us through email, support forms, or community channels.
  • Purchase, entitlement, or transaction-related information provided through the platforms or services used to process purchases or restore access to content.

3. How We Use Information

We may use information we collect to:

  • Operate, maintain, and improve our website, our games, and related services.
  • Provide gameplay features such as online play, cloud saves, progression syncing, and customer support.
  • Monitor performance, stability, security, abuse, fraud, and technical issues.
  • Analyze usage trends so we can improve balance, stability, content, features, and player experience.
  • Manage purchases, entitlements, account access, and support requests.
  • Meet legal, regulatory, contractual, and compliance obligations, and enforce our terms, rules, or policies.

4. How Information Is Shared

We may share information only as reasonably necessary to operate, secure, and support our services, including:

  • With vendors, contractors, and service providers that help us host, store, analyze, secure, deliver, advertise, or support our services.
  • With platform operators, storefronts, payment processors, account providers, or similar partners when needed to process purchases, validate access, or provide requested features.
  • With professional advisers, authorities, or other parties when we believe disclosure is necessary to comply with law, respond to legal process, protect rights or safety, investigate misconduct, or prevent fraud or abuse.
  • As part of a business transaction such as a merger, acquisition, financing, reorganization, or asset sale, subject to applicable law.

We may also use and disclose aggregated, anonymized, or de-identified information that does not reasonably identify you.

5. Cookies and Similar Technologies

Our website or connected services may use cookies, local storage, or similar technologies to keep you signed in, remember preferences, improve performance, and understand how our services are used.

Depending on the device, platform, or browser you use, you may be able to control certain cookies, permissions, identifiers, or tracking settings through your device, browser, or platform settings. Some browsers offer a "Do Not Track" setting, but because there is not a single agreed standard for these signals, our services may not respond to them in all cases.

6. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to operate our services, provide requested features, maintain game integrity, resolve disputes, document transactions, meet legal obligations, and protect our users and systems. Retention periods may vary depending on the type of information and the reason it was collected.

7. Security

We use reasonable administrative, technical, and organizational safeguards intended to protect information we handle. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Children's Privacy

Our services are not directed to children under the age required by applicable law to provide consent on their own. If you believe a child has provided personal information to us inappropriately, please contact us so we can review and address the situation.

9. Your Choices and Rights

Depending on your location, you may have rights regarding access to, correction of, deletion of, or restriction of certain personal information, as well as rights to object to certain processing or request a copy of certain information you provided to us. You may also be able to manage some information through your platform account, device settings, or by contacting us.

We may need to verify your request before taking action, and some rights may be limited or subject to exceptions under applicable law.

10. Third-Party Services

Our website and our games may link to or rely on third-party services, platforms, or storefronts. Those third parties may have their own privacy practices, and we encourage you to review their policies when using those services.

Where third-party tools or services are used for hosting, analytics, crash reporting, advertising, purchases, account services, or support functions, their handling of information may also be governed by their own terms and privacy notices.

11. International Use

If you access our services from outside the country where our systems are operated, your information may be transferred to and processed in other countries where privacy laws may differ.

Where required by applicable law, we will take steps intended to provide an appropriate level of protection for transferred information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above. If changes are material, we may also provide additional notice where appropriate. Continued use of our services after an update means the revised policy applies to your use going forward, to the extent permitted by law.

13. Contact Us

If you have questions about this Privacy Policy or privacy-related requests, you can contact Silverfly Games at silverfly.games@gmail.com.